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Greetings from Chroma! We're thrilled to have you here and are committed to providing you with the best experience possible. Below, you'll find answers to some of the most common queries about our range of innovative products. If you have any additional questions or need further assistance, don't hesitate to reach out to us at Your satisfaction is our top priority.

Frequently Asked Questions

How does the ColdBed Pillow work?

The ColdBed Pillow is engineered to maintain steady cooling all night long using ~30 pounds of water for an enormous heat capacity. The pillow works on the difference between body temperature and room temperature, drawing heat away from the body during the night and naturally cooling down each day.

How long do I have to test Chroma devices?

We offer a full 30 day satisfaction guarantee. See real results in 30 days, or send your device back for a full refund. While we can't cover return shipping - we're pleased to report that we've only had a small handful of returns in our time in business, most people love their Chroma devices!

What is the purpose of Carbonshades?

Carbonshades are specially designed glasses that block blue and green (melanopic) light, helping to reduce eye strain and improve sleep quality, when used 1-2 hours before bed.

How does the Chromatorch work?

The Chromatorch offers mobile near infrared (NIR) light for wide ranging health benefits, such as improved circulation and reduced inflammation. Offering higher irradiance than most other portable solutions at ~80mw/cm^2 the Chromatorch is the perfect entry point into light therapy.

What is unique about the Sky Portal?

The Portal is more than just a high powered SAD lamp, it's a light device that combines a 480nm Sky Blue and a HiFi White light to mimic the energizing effects of natural daylight, connecting your room to the natural environment. It's ideal for creating a soothing daytime light in any space, with the ability to offer up to a sky like 60,000 melanopic lux, perfect to wash away the winter blues.

Is the D-Light safe for prolonged exposure?

As with any light therapy, moderation is key. The D-Light is a very powerful light device and should be used with cation. Always start small with a 30 second treatment and work up to a dose that works well with your body. Est. to generate 1000IU Vit. D in 30 seconds in type II skin.

How powerful is the Ironforge's Red/NIR light?

The Ironforge delivers an unmatched ~1J'cm^1/second. This intense light provides a therapeutic dose for various applications such as pain relief, muscle recovery, and skin rejuvenation. It's a potent tool for holistic well-being allowing a meaningful dose of light to be delivered to your targeted area in seconds to minutes.

What is the warranty policy for Chroma products?

Chroma offers a 1 year warranty on all its products. This covers any manufacturing defects or malfunctions. For more details, please refer to our Warranty Policy.

Do you offer international shipping?

Yes! We provide worldwide shipping. Wherever you are, we'll ensure your Chroma products reach you in a timely manner. That said - we can't cover import taxes and have no ability to predict them.

How do I initiate a return for a Chroma product?

To initiate a return, please email we'll help you out.

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